Refund Policy

While we would love to see you in Hanoi, we understand that sometimes life throws a curve ball at you at the 11th hour.

If you have purchased a package and are unable to attend the event; we strongly urge you to attempt to resell your ticket. The organizers will do our utmost to help you with it. If, however, you are unable to transfer it, refunds will be made according to the following tiers:

15/7/2018 - 15/8/2019 : 90% refund 

16/8/2018 - 15/9/2019   : 75% refund

16/9/2018 - 15/10/2019 : 60% refund

No refunds will be accommodated after 15/10/2019.

No refunds will be given for refused entry or removal from the venues for violation of the event's code of conduct.

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